I want to create a website for my product or service, but I don’t know how. Where do I begin?
by Voila Media in Blog, Web Development on May 12, 2011
Creating a website is an exciting time for a business, and you should definitely proceed with doing so – it will benefit your business like nothing you’ve ever done! Almost all businesses are online these days, with customers checking out even the simplest restaurant or even dry cleaner online before they commit to spending their hard-earned money.
But as you get ready to create a website, you might be thinking, I’ve never created a website before. Where do I begin?
You’ll want to start with several basics: what will your website/URL’s name be? How will you host the site? Will you maintain your own server or purchase hosting from a hosting company?
Probably the most important and necessary thing to do, though, before you even begin to get into the details of creating a website, is to set up a budget that you can afford to spend on the site, including hosting, creation of the site, content writing, updates, and maintenance. You want to be clear with what funds you have to work with before you begin pricing. Setting up a website doesn’t have to be complicated, but it can be overwhelming if you’re just starting.
You’ll need to have a place for the site to be hosted, a domain and a domain name for the site to occupy, and a programmer to program the site. After that, you’ll most likely want a graphic or web designer to make your site look attractive, professional, and just the way you want it, as well as someone to write the copy for your site that will do the same.
Before you begin, as well, size up the competition: do a search for the product or service your company offers and see what else is out there. Get ideas – but don’t steal them! – from your competitors, and go into designing your site with informed knowledge about what you’re going up against. Don’t let your business be stuck out in the cold with unprofessional or shoddy workmanship because you didn’t want to spend the money on a high-quality site. The time, effort, and money you put into your site will well pay off in the end. What exactly is “social media” and what role does it play in developing a successful business online?
Since we’re sure you haven’t been living under a rock, you’ve probably heard the phrase “social media” in the last several years, and you’re probably wondering what it’s all about. More than that, you may have even heard that social media is a great way to get publicity for your business and gain hordes of customers interested in your product or service. Well, good news, that’s true! But it takes some finesse and some knowledge to use social media to your advantage.
Social media has exploded, especially with the advent of Facebook and Twitter, over the last five years or so. Plainly speaking, it has made the world a much smaller place, made new information transferable and shareable within nanoseconds, and, likewise, turned news into old news faster than ever. Remember when the best way to increase your revenue and customer base was by word of mouth? Well, social media is essentially word of mouth too – just now, on a global, interactive scale.
All that said, you absolutely can – and should! – use social media to promote your business and to your advantage. The key thing to remember about using social media, though, is that it is less about selling and more about building relationships with your customers. Think about back in the “olden days” when customers would frequent local stores because of the special service they received or because they knew the owners or store clerks. They would be loyal to those stores even if other stores had what they wanted to buy, because they knew someone there, right? Social media gives you the opportunity to relate to your customers in that way, but on a huge, global scale.
The first thing you’ll need to do is to set up social media pages for your business – a Facebook fan page, a Twitter page, possibly even a Youtube page if you like and have content for it – and then work at developing “friendships” and relationships with your customers. Don’t try to start selling right away. Instead, reach out to your network of customers, family, and friends whom you’ve built up already and have them “add’ you on Facebook or “follow” you on Twitter and Youtube. Have them “like” your business’ page on Facebook. Start to post status updates and tweets on a regular basis – not selling, but simply conversing. You’ll want to reach people where they are, not where you want them to be (i.e., buying what you’re selling), in order to win them over. Get them involved in discussions about current events. If you can, host a giveaway on your Facebook or Twitter sites where customers compete for prizes by various methods (recruiting others to the site, for example). Concentrate on the content on your social media pages; again, the quality of the content will be vital. Is it well thought out? Is it cleanly, succinctly, entertainingly expressed? Are you engaging your “friends” or “followers” in the conversation instead of just trying to sell them something?
Once you have built up a following, the interest in your site and your services, and then sales, will come naturally. Remember – social media is all about building and maintaining relationships through active use of social media sites. Stay in the conversation; make yourself congenial and your business vivacious. If you can do this, social media will open doors and expand your customer base on a global level like you could never have experienced otherwise.





