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What is the process to start using social media? What key elements do I need to have or information I need to provide?

Posted on May 23, 2011

When you begin to start using social media to promote your business, you’re in luck, because social media is, by and large, very user friendly and very easy to get started with by nature.  Everyone uses it!  It’s a great way to expand your customer base and spread knowledge of your business by, essentially, virtual word-of-mouth.

To begin using social media, you basically just need to create specific pages on social media sites for your business and then begin to add “friends” or “followers” to get attention for the site itself.  Creating a large fan base using social media can take time, such as weeks or months, but it will be well worth it in the end.  A very large percentage of the population uses social media to communicate even the most basic of information.

When you’re creating your site, decide on things like which photos or promotional material you want to include on the site(s) itself.  You’ll want to have a good quality photo or logo which represents your business to make your main picture on social media sites, which will instantly brand your business and make your logo recognizable to those customers you already have and also potential customers who may be seeing your business for the first time.  The information you’ll need to provide is basic as well – you’ll want to provide your street address and contact information if you want customers to come to your brick-and-mortar store or business.  If it’s a website you’re promoting, obviously you want to put a link to the site on your social media page.  Include any and all information you’d put into more conventional advertising like newspaper or television spots.  Make sure to inform your customers as much as you can without making it seem like you’re trying to sell them something.

After you put in the facts, you’ll want to put quality content into your sites to “update” them daily with “status updates,” “tweets,” or blog entries.  You want to keep your social media sites as active and up to date as possible to generate interest in them.  Considering that most people check social media sites multiple times per day, it will behoove your business to be active on those sites daily or even several times per day as well, with updates, offers, or just joining in general conversation about current events and giving your customers a place to have their voices heard, all the while underneath the brand of your business.

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